Problem Restoring InApp Purchases

The AmpKit LiNK audio interface raises the audio fidelity bar for the iPhone platform. AmpKit LiNK is an iPhone, iPod touch* and iPad interface for electric guitar, bass, or any line level source, with an output that can be connected to headphones, powered speakers or a PA.

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mrholevar
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Joined: Wed May 18, 2016 6:34 pm

Problem Restoring InApp Purchases

Post by mrholevar » Wed May 18, 2016 6:45 pm

I am using the correct Apple ID, the AmpKit states that my prior purchases have been installed, yet when I try to access them in a particular amp/pedal configuration in MySetups (emailed from an iphone to my ipad), the App prompts me to buy the entire amp/pedal pack again, despite the fact that it is supposed to be already installed!
Furthermore, when I re-purchase just a single pedal, I am charged, but the App then gives me an error message, so I can't even install NEW in-app purchases! I am still waiting for a response from customer service. Any help would be appreciated.

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